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Warning signs before you send

Most bitcoin fraud follows recognizable patterns. If any of these apply to a payment you are about to make, pause and talk to someone you trust — or talk to us.

  1. Urgency: you are told to act now, before it is too late.
  2. Secrecy: you are told to keep the transaction secret or given answers to repeat if anyone asks.
  3. Someone met online: the recipient, wallet or payment instructions come from a person met on a dating app or social media.
  4. Remote access: someone asks to control your computer or phone to "help you invest".
  5. Guaranteed returns: an investment promises high profits with no risk.
  6. Fake dashboards: a trading platform shows impressive profits, but withdrawing requires a fee, a tax or one more deposit.

Official resources on these schemes:

Self-custody basics

A wallet you control means your bitcoin answers to you — not to an online platform. That control comes with a few responsibilities.

  • Back up your recovery information offline and keep it private. Anyone who has it controls your bitcoin.
  • Bitcoin transactions are irreversible. Once sent, funds cannot be recalled — verify the address and the network before sending.
  • Send a small test amount first when paying a new address for a significant sum.
  • We will never ask for your recovery phrase or private keys. No legitimate business will.

How YAP helps

  • Our staff talk through concerns without blame. People caught in a scam are acting under trust, hope or pressure — a respectful conversation is often what breaks the spell.
  • A transaction can be paused for additional human review when something feels wrong.
  • Our supervised YAP Sentinel pilot helps our team recognize scam patterns and organize information. It assists people — it never makes decisions.

Learn more about YAP Sentinel

We are a Québec-licensed money-services business, registered with FINTRAC.

Get help

If you think a payment might be part of a scam — before or after sending — reach out. You will not be judged.

To report fraud to the authorities: