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Privacy Policy

Dear customer and partner, the administration of invites you to read the following information.

With the advent of new communication tools, it is paramount to pay special attention to the protection of privacy. This is why at we are committed to respecting the confidentiality of the personal information we collect.

By using’s website or by providing any personal information to, either as a customer, as a partner or in any capacity, you automatically accept to be bound by’s privacy policy described below (the “Agreement”). You hereby represent and warrant that you have the power and capacity to enter into this Agreement.

Collection of Personal Information

We may collect the following information:

  • First name;
  • Surname;
  • Email address;
  • Phone number;
  • Occupation;
  • Photos and information about identification documents you provide;
  • Bitcoin or other cryptocurrency address(es);
  • Residential or commercial address(es);
  • Transactions history;
  • Communications with support staff such as the Teller/Customer Service Representative or other employee that performs a transaction for you; and
  • Any of the above information regarding any director of the corporation you represent when using any of’s services, without limitation.

Be aware that is required by law to verify and identify all of its clients and partners, when any of them proceeds to a purchase or sale of cryptocurrency or foreign currencies, or when any of them enters into any type of agreement thereof with

The personal information that is collected by is gathered in person, through forms, and through your interactions with our website. may also use, as indicated in the following sections, cookies and/or log files to gather information about you.

In-Store, Forms, and Interactions on this Website

When you proceed to an in-store transaction at’s physical exchange, your personal information is collected using specific forms and by the Teller/Customer Service Representative who proceeds to the transaction. uses the information collected for the following purposes:

  • To obtain contact information;
  • To comply with any laws and regulations to which it is subject as a Money Services Business (MSB);
  • To provide information or marketing and promotional offers; and
  • For statistical purposes.

When you navigate’s website or request information through the website, the following personal information is collected through your interactions for the limited purposes identified below.

This information is collected through your interactions with the website:

  • Your IP address;
  • Your operating system;
  • Pages visited on the website and any information in queries; and
  • Log-in time and date. may use the collected information through its website for the following purposes:

  • To obtain contact information and answer questions;
  • For statistical purposes;
  • To manage the website such as its appearance and organization; and
  • To provide information or promotional offers.

Right of Refusal and Withdrawal is committed to providing you with the right to oppose and withdraw your personal information. This right means that Internet users may refuse that their personal information be recorded and used for certain purposes. You must understand that all information regarding a transaction in which you engaged at’s physical exchange must be recorded for compliance purposes with the laws applicable to’s activities, therefore, such personal information will be recorded and stored for the sole purpose of complying with the law (without any right of refusal or withdrawal).

You may exercise your right of refusal or withdrawal by contacting at:

  • Email:
  • Telephone: +1 (514) 499-3677
  • Address: 86, Notre-Dame St W., Montreal, Québec, H2Y 1S6 Canada

However, you must be aware that if you exercise your right of refusal or withdrawal, may be unable to provide you with certain of your desired services.


The personal data collected by is stored in a secure environment and access is restricted to a need-to-know basis. Employees working for are required to always respect the confidentiality of your information. does not share any personal information publicly or with third parties, except when required by law(s) to which is subject to. is committed to maintaining a high level of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, you must be aware that there is always a low risk that your information be accessed by malicious people without incurring any liability thereof.

Moreover, please be aware that’s website may link to external sites that are not operated by has no control over the content and practices of such external sites and cannot hold any liability for their respective privacy policies.